Fusion Web Media

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Privacy Policy

Effective Date: May 10, 2025 Last Updated: May 30, 2026

FusionWebMedia (“FusionWebMedia,” “we,” “us,” or “our”) operates the website fusionwebmedia.com (the “Site”) and provides professional Website Design, Web Development and Digital Marketing services (collectively, the “Services”).

This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the rights and choices you have. By using the Site or our Services, you agree to the practices described here.

If you have questions, you can reach us using the contact details at the end of this policy.

1. Who We Are

FusionWebMedia is a corporation based in Halifax, NS Canada. For the purposes of applicable privacy law, we act as the “data controller” (or equivalent) of the personal information we collect through the Site and Services.

2. Information We Collect

We collect personal information in three main ways: information you give us directly, information collected automatically when you use the Site, and information from third parties.

2.1 Information You Provide

You may provide personal information to us when you:

  • Fill out a contact form, request a quote, or book a consultation
  • Subscribe to our newsletter or other email communications
  • Create an account or client portal login
  • Engage us for services and provide project details, files, or credentials
  • Make a payment or invoice-related transaction
  • Communicate with us by email, phone, or chat

This information may include your name, email address, phone number, business name, billing address, project information, login credentials you choose to share with us, and any other information you decide to provide.

2.2 Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect:

  • IP address and approximate location (derived from IP)
  • Browser type, operating system, and device identifiers
  • Pages viewed, links clicked, referring URLs, and time spent on pages
  • Date and time of access
  • Information collected through cookies and similar technologies (see Section 6)

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Analytics and advertising partners
  • Social media platforms if you interact with us there or sign in using social credentials
  • Payment processors, who confirm transactions but do not share full card details with us
  • Publicly available sources

3. How We Use Your Information

We use personal information for the following purposes:

  • To respond to your inquiries and provide quotes
  • To deliver, maintain, and improve our Services
  • To process payments and send invoices
  • To manage client accounts and communications
  • To send service-related notices and, where you’ve opted in, marketing emails
  • To operate, secure, and improve the Site
  • To analyze usage and trends so we can make the Site and Services better
  • To comply with legal obligations and enforce our agreements
  • To detect, prevent, and address fraud, security, or technical issues

We rely on one or more of the following legal bases (where applicable, such as under GDPR or PIPEDA): your consent, performance of a contract with you, our legitimate interests, and compliance with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

  • Service providers. With vendors that help us run our business, such as hosting providers, email and CRM platforms, analytics providers, payment processors, and contractors. These providers are bound by contract to handle your information securely and only as instructed.
  • Professional advisors. With accountants, lawyers, insurers, and similar advisors when reasonably necessary.
  • Legal and safety reasons. When required by law, subpoena, or court order, or to protect the rights, property, or safety of FusionWebMedia, our clients, or others.
  • Business transfers. In connection with a merger, acquisition, financing, or sale of assets, in which case personal information may be transferred as part of the transaction.
  • With your consent. For any other purpose disclosed to you with your consent.

5. Third-Party Services We Use

The Site and Services may rely on third-party tools that collect or process information about you. Common categories include:

  • Analytics: Google Analytics
  • Hosting and infrastructure: Cloudflare
  • Email and marketing: Loops
  • Forms and scheduling: Calendly
  • Payments: Stripe
  • Communications: Google Workspace

Each provider has its own privacy policy. We recommend reviewing the policies of providers whose services you interact with through us.

6. Cookies and Similar Technologies

We use cookies, pixels, local storage, and similar technologies to make the Site work, remember your preferences, measure performance, and (where applicable) deliver advertising.

Categories of cookies we may use:

  • Strictly necessary cookies: Required for the Site to function properly.
  • Performance and analytics cookies: Help us understand how visitors use the Site.
  • Functional cookies: Remember choices you make to improve your experience.
  • Marketing cookies: Used to deliver and measure ads (only if applicable).

You can control cookies through your browser settings and, where we display a cookie banner, through the choices offered there. Disabling certain cookies may affect Site functionality.

7. Data Retention

We retain personal information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it. Specific retention periods depend on the type of information and the purpose for which it was collected.

8. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your information
  • Withdraw consent where we rely on consent
  • Object to or restrict certain processing
  • Request a portable copy of your information
  • Lodge a complaint with a data protection authority

For residents of Canada (PIPEDA): You have the right to access and request correction of your personal information held by us. You may also contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

For residents of the European Economic Area or UK (GDPR / UK GDPR): You have the rights listed above, and you may lodge a complaint with your local supervisory authority.

For residents of California (CCPA/CPRA): You have rights to know, delete, correct, and limit the use of your personal information, and to opt out of the “sale” or “sharing” of personal information. We do not sell personal information as defined under the CCPA.

To exercise any of these rights, contact us using the details in Section 13. We may need to verify your identity before responding.

9. Marketing Communications

If you’ve opted in to receive marketing emails from us, you can unsubscribe at any time using the link at the bottom of any marketing email or by contacting us directly. We will still send you transactional or service-related messages where necessary.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security. If we become aware of a security incident affecting your information, we will notify you and any required regulators in accordance with applicable law.

11. International Data Transfers

We are based in Canada, and the information we collect may be stored and processed in Canada, the United States, or other countries where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction. Where required, we use appropriate safeguards (such as standard contractual clauses) to protect your information when it’s transferred internationally.

12. Children’s Privacy

The Site and Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us at:

FusionWebMedia Email: hello@fusionwebmedia.com.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. If the changes are material, we will provide a more prominent notice (for example, by posting a notice on the Site or sending you an email). Your continued use of the Site or Services after the changes take effect constitutes your acceptance of the updated policy.